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Frequently Asked Questions

Our unique business model and established relationships have given us access to apparel products all over the world at phenomenally low prices and we pass these steep discounts we have earned along to you - our valued customer. These countries include China, India and Europe.

Our partners provide tracking numbers but rest assured you're in good hands and all of your purchases with us are backed by our 100% satisfaction guarantee.  

  • How much is shipping?
  • Shipping is $4.62 USD on all orders, forever. You also have the option to upgrade your shipping to premium or express shipping, which does cost more, but it also ensures faster delivery than our standard shipping.
  • How long does it take for an order to arrive?
  • This depends on the product ordered.  When you complete your purchase, you will receive an email containing the shipping time frames to your property based off your country of origin. Please use this table as reference for Shipping to your Country. Please keep in mind, that processing your order can take 5-8 business days. In most instances we ship your order the same day our quality control marks your order as complete.

Country

Shipping Timeframes

United States

10-12 Business Days

United Kingdom

12-20 Business Days

Australia & New Zealand

12-20 Business Days

Canada

12-20 Business Days

Western Europe

10-30 Business Days

Rest of the World

10-30 Business Days

  • Can I have a tracking number?
  • We provide a tracking number via email and offer a 100% satisfaction guarantee if you are having a problem with your order.
  • Where are your printing facilities located?
  • We currently have printers located in The U.S.A. and China.
  • I ordered 2+ items, but only received one... where's my order?
  • We have certain garments printed by our overseas partners, as they specialize in certain printing methods for those same certain garments. When you order multiple items at a time, they may be shipped separately so they get to you faster. You may receive one item before the next. So don't panic if you don't receive all of your items at once…they are on the way! Again, please always contact us if you have any questions at all about your order!
  • Why have I not received any order confirmation details?
  • Most times this is because our customers have accidentally entered their email information incorrectly. Throughout the process, we send 2-3 emails, including an order confirmation, a fulfilment notice, and a shipping notice.
  • If you believe you may have entered your email incorrectly, please contact us and we will fix it for you. 
  • If you provide us a phone number, we can set you up to receive your shipping updates via text message as well as via email.
  • What is your refund policy?
  • Making YOU happy is our number one priority! We want to provide a risk-free shopping experience and trust our customers to not take advantage of us on this offer. If you prefer a refund, please contact us to get the process started.

How do I contact you?

If you have any questions that are not on this FAQ page, please contact us on our Facebook page OR please email us at support@dressblessed.com and we will reply to your inquiry.